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Computer Midsouth Chamber of Commerce A Wednesday August 24, Brian Putallaz Midsouth Chamber of Commerce, a nonprofit, member driven, business advocacy group is in the processes of upgrading their current information system. Midsouth has decided they need to upgrade their information system to a more currently system, in order to increase revenue producing opportunities.
Their original IS system was built by an outside consultant who is no longer in business on a departmental need base, rather than a company wide need. During this time all IS decision were made by outside consultants, since there were no in house IT personnel.
During the spring of the decision was made to hire Simon Kovecki as a systems analysis.
Simon came to MSCC straight out of college and without every working with a membership organization or working with accounting software. In there was reorganization and all computer system was put under Jeff Hedges domain. This again placed Simon in difficult position because Mr.
Hedges was as Vice President of Public Finance. Hedges lacked a technology background and often found himself wrapped up in other projects and too busy to attend to the technology side of his duties.
The reorganization would have been a perfect opportunity to add a IS manager to the ranks of upper management, but MSCC declined to do so. This particular company was chosen by Leon Lassiter and was poorly vetted.
The software was in its infancy, they had only sold 1 copy, and changes were still being made to the software. Kovecki, was largely ignored, as well as end users of the system.
Thing did not go well, Kovecki lacked project anagement skills and proper guidance from above. Due to the lack of an IS manager in the ranks of upper management there was no one to keep the project on track.
This resulted in a poor migration that was months to late, data was corrupted and os an the new system NITRAK was inoperable. Later was key in pulling away the lone IS employee during a key time of the implementation. While he seemed to have a vision as to what he wanted in an IS system, he was unclear on how to go there.
His company later went out of business and he was not available for questions on his custom developed oftware. Vice President of Public Finance Though he lacked a technology background, during the reorganization in was placed in control for all computer systems within the organization. Out of all of these roles I believe the biggest mistake the company made was placing computers systems under Jeff Hedges.
He lacked the background for it and did not have the proper vision for it. Although he was in charge of information systems, he was not involved in choosing a new system, and seemed mostly concerned with keeping their old accounting system intact.
However he is tasked to implemented for the organization.
The Chamber of Commerce was looking for a fax solution for a specific problem. The Chamber of Commerce provides its customers with a service, whereby information on companies registered can be requested by fax. Previously they would iXware case study - Chamber of Commerce. HomeworkCase Study 1 – Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems, page 10 (graded). Using the Case Study Template format found in Doc Sharing, submit your recommended course of action. CONTENTS: CASE STUDIES CASE STUDY 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems CASE STUDY I-1 IMT Custom Machine Company, Inc.: Selection of an Information Technology.
Although they were new, they seemed excited at the chance to work with organization such as MSCC and seemed very willing to adjust their software fit the end user. A big win for them, a chance to see and learn how their software would work in the field.The Midsouth Chamber of Commerce (A) case study that immediately follows Chapter 1 sensitizes students to what can happen when a well-meaning business manager is the champion for the purchase of an information system, but there is no formal project team for acquiring and implementing new software.
Case Study 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems. It was P.M. on September 22, , and Leon Lassiter, Vice President of Marketing with the Midsouth Chamber of Commerce (MSCC), was still in his office, reflecting on the day’s frustrations.
Case summary MidSouth Chamber of Commerce (MSCC) was created to benefit of businesses within the Midsouth area. As they started using more and more computer technology, they recognized the need. The Chamber of Commerce was experiencing seemingly normal problems for a business membership organization that needed to find a solution that would enable front line workers to be more efficient and increase productivity.
JSTOR is a digital library of academic journals, books, and primary sources. Case Study: Jonesboro Regional Chamber of Commerce. Jonesboro was ranked #1 in EMSI’s Talent Attraction Scorecard in Arkansas, and #3 among the 7 mid-south states with a % increase in skilled job growth from to Case Study: .